--- id: JNY-ACC-REC-004 title: Resolve missing settlement after partial processor payment feature: FEAT-ACC-REC-04 product_area: accounting module: reconciliation revision: 2 status: draft product_intent: confirmed implementation_evidence: observed supersedes: - react-console acceptance journey ACT-ACC-0602 - react-console acceptance journey ACT-ACC-0603 - react-console acceptance journey ACT-ACC-0604 - react-console acceptance journey ACT-ACC-0606 - react-console acceptance journey ACT-ACC-0612 source_sha: services-accounting: f47cb263875bbc0c5640fba7dae6785ec32695f8 react-console: baf6dae382d6f41dce976c7f848667ccc37e076f actor: ACT-ACC-017 goal: 'Follow expected money through delay, investigation, partial settlement and explained write-off.' capabilities: - CAP-ACC-REC-005 - CAP-ACC-REC-006 - CAP-ACC-REC-007 - CAP-ACC-REC-009 - CAP-ACC-REC-015 - CAP-ACC-REC-016 - CAP-ACC-REC-017 screens: - '/console/{tenantId}/accounting/reconciliation/outstanding' - '/console/{tenantId}/accounting/reconciliation/exceptions' steps: - 'n': 1 surface: record_settlement_item (from a card payment) action: Process a card payment that records its money effect. capability: CAP-ACC-REC-005 expected: The settlement item receives its eligibility and expected-arrival context. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0602.spec.ts#ACT-ACC-0602 - 'n': 2 surface: listSettlementItems action: Inspect outstanding positions on successive days. capability: CAP-ACC-REC-006 expected: 'The dates alone change eligibility, transit, late and overdue standing.' provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0602.spec.ts#ACT-ACC-0602 - 'n': 3 surface: runReconciliationScheduledWork action: Invoke the daily overdue check and repeat it. capability: CAP-ACC-REC-017 expected: One blocker is recorded for the item without another on repeated detection. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0606.spec.ts#ACT-ACC-0606 - 'n': 4 surface: resolveReconciliationException action: Attempt to close the investigation while money remains overdue. capability: CAP-ACC-REC-015 expected: Resolution fails because its condition still holds. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0606.spec.ts#ACT-ACC-0606 - 'n': 5 surface: splitSettlementItem action: Have an approver separate the partly paid amount. capability: CAP-ACC-REC-007 expected: Parts replace the original expectation and its parent problem closes. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0603.spec.ts#ACT-ACC-0603 - 'n': 6 surface: claimReconciliationItems action: Explain and finalize the portion the deposit carried. capability: CAP-ACC-REC-009 expected: The paid portion is settled by its finalized claim. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0603.spec.ts#ACT-ACC-0603 - 'n': 7 surface: resolveSettlementItem action: Write off the amount that cannot arrive. capability: CAP-ACC-REC-007 expected: Resolution creates the required write-off request. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0603.spec.ts#ACT-ACC-0603 alternates: - from_step: 4 condition: The processor explains the delayed arrival as still expected. path: Request policy acceptance and obtain a second authorized decision. outcome: The accepted concern no longer produces its overdue blocker. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0606.spec.ts#ACT-ACC-0606 failures: - from_step: 7 condition: The write-off purpose account is missing. path: Reject the write-off. outcome: The unresolved amount remains outstanding. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0603.spec.ts#ACT-ACC-0603 rules_in_play: - BR-CAP-ACC-REC-005-05 - BR-CAP-ACC-REC-006-01 - BR-CAP-ACC-REC-006-02 - BR-CAP-ACC-REC-017-02 - BR-CAP-ACC-REC-017-03 - BR-CAP-ACC-REC-015-07 - BR-CAP-ACC-REC-007-01 - BR-CAP-ACC-REC-007-06 - BR-CAP-ACC-REC-016-03 assertions: - id: AS-JNY-ACC-REC-004-01 statement: 'Calendar timing recalculates eligibility, transit, lateness and overdue status without an aging write.' provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0602.spec.ts#ACT-ACC-0602 - id: AS-JNY-ACC-REC-004-02 statement: Repeated overdue detection preserves one blocker and still-overdue money cannot be resolved unsupported. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0606.spec.ts#ACT-ACC-0606 - id: AS-JNY-ACC-REC-004-03 statement: Write-off resolves the remaining amount and clears its open overdue concern. provenance: test source: >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0603.spec.ts#ACT-ACC-0603 e2e_policy: required e2e_reason: >- Browser coverage is needed to establish the staff workflow across screens; separate API evidence supports the financial and permission decisions. evidence: - >- Journey verification uses the pinned command, refusal and assertion sources listed below. Mock evidence establishes only the command behavior described in its assertion. - >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0602.spec.ts#ACT-ACC-0602 - >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0606.spec.ts#ACT-ACC-0606 - >- react-console:acceptance/accounting/playwright/journeys/reconciliation-close/ACT-ACC-0603.spec.ts#ACT-ACC-0603 proved_by: [] --- # Resolve missing settlement after partial processor payment ## Story A bookkeeper follows expected money as it moves from normal transit into overdue investigation. An approver separates the portion actually received from the amount that will not arrive. Finalized claims explain the paid portion, while write-off or an independently accepted policy decision concludes the remaining concern.