---
id: FEAT-ACC-TRX-04
title: 'Credits, Refunds and Returned Money'
product_area: accounting
module: transactions
revision: 1
acceptance: FAS-ACC-TRX-04
status: draft
product_intent: proposed
source_sha:
  services-accounting: f47cb263875bbc0c5640fba7dae6785ec32695f8
  react-console: baf6dae382d6f41dce976c7f848667ccc37e076f
supersedes:
  - 'CAP-ACC-PAY-006, 007, 009 to 016, 027 to 029 (react-console acceptance inventory)'
purpose: >-
  Credits, Refunds and Returned Money groups customer credit, money returned to customers and receipts
  reversed after a return or dispute.
outcomes:
  - Staff manage credit and customer repayments.
  - Returned funds are reflected in receivables.
concepts:
  - CON-ACC-TRX-004
actors:
  - ACT-ACC-012
  - ACT-ACC-020
  - ACT-ACC-022
  - ACT-ACC-024
capabilities:
  - CAP-ACC-TRX-011
  - CAP-ACC-TRX-012
  - CAP-ACC-TRX-013
journeys:
  - JNY-ACC-TRX-004
acceptance_suite: FAS-ACC-TRX-04
---

# Credits, Refunds and Returned Money

## Purpose

Credits, Refunds and Returned Money groups customer credit, money returned to customers and receipts reversed after a return or dispute. The linked capabilities define the behavior; this feature provides the grouping used to navigate that work.