---
id: ATS-COM-FUL-009
scope: CAP-COM-FUL-009
product_area: commerce
module: fulfillment
revision: 2
status: proposed
approved_by: null
approved_at: null
source_sha:
  services-commerce: c8b66a98e2490617aec38ba5c8165dd9bd0a8f9b
  react-console: baf6dae382d6f41dce976c7f848667ccc37e076f
scenarios:
  - id: ATS-COM-FUL-009-01
    title: Cadence and failure isolation select scheduled checks
    level: api
    proves:
      - BR-CAP-COM-FUL-009-01
    preconditions: 'The clock is at 12:00 or 12:02 and one check throws.'
    steps: Run each clock case and explicitly select one check.
    expected: >-
      Due checks run, other checks are skipped and the exception is recorded
      without halting remaining checks.
    negative: false
    data_needs: Fixtures for cadence and failure isolation select scheduled checks.
    bound_to:
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#runs
        every check (none not due) and writes a findings metric for each
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#skips
        the five-minute, hourly and daily checks as not due at minute two
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#runs
        the named check alone with `only`, whatever the minute, and counts a
        check that throws while the others run
      - >-
        services-commerce:modules/operations/tests/unit/reconciler/reconciler-catalogue.spec.js#names
        every check of 08 §7 in its order, with its cadence
      - >-
        services-commerce:modules/operations/tests/unit/reconciler/reconciler-catalogue.spec.js#keeps
        the thresholds of 08 §7 and 04 §9
      - TST-COM-FUL-072
      - TST-COM-FUL-073
    provenance: test
    source: >-
      services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#runs
      every check (none not due) and writes a findings metric for each
    category: failure
  - id: ATS-COM-FUL-009-02
    title: Stalled orders and holds produce scoped findings
    level: api
    proves:
      - BR-CAP-COM-FUL-009-02
      - BR-CAP-COM-FUL-009-03
      - INV-DOM-COM-FUL-003-04
    preconditions: >-
      Two workspaces contain unbilled, uncertain, stranded and migrated
      fixtures.
    steps: Execute the relevant reconciliation checks.
    expected: >-
      Eligible findings appear in their own workspaces and young unblocked
      orders are counted without an exception.
    negative: false
    data_needs: Fixtures for stalled orders and holds produce scoped findings.
    bound_to:
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        placed_without_invoice for the hour-old unbilled order and
        billing_blocked for the blocked one, and counts the eleven-minute one
        without raising
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        tender_uncertain, the window’s tender_window_expired once,
        accepted_without_invoice_line, hold_stranded and migrated_unfulfilled,
        each in its tenant
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#counts
        the still-stuck order on its one open row and raises the window’s void
        nothing more
      - >-
        services-commerce:modules/operations/tests/integration/services/persistence/reconciler-candidates.queries.integration.spec.js#listPlacedOrdersWithoutInvoiceAcrossTenants
        answers the unbilled and the blocked placed before the instant (the
        forty-day-old orders of the obligations among them), never the billed,
        the fresh or the accepted
      - TST-COM-FUL-072
      - TST-COM-FUL-071
    provenance: test
    source: >-
      services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
      placed_without_invoice for the hour-old unbilled order and billing_blocked
      for the blocked one, and counts the eleven-minute one without raising
    category: boundary
  - id: ATS-COM-FUL-009-03
    title: Reconciliation resumes adjustments and flags reversal receipts
    level: api
    proves:
      - BR-CAP-COM-FUL-009-04
      - BR-CAP-COM-FUL-009-05
    preconditions: A stale adjustment and a reversal receipt are available.
    steps: Run the adjustment and reversal backstop checks.
    expected: >-
      Adjustment execution resumes and one informational reversal finding is
      retained for the order.
    negative: false
    data_needs: >-
      Fixtures for reconciliation resumes adjustments and flags reversal
      receipts.
    bound_to:
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        refund_without_cancellation once for the reversal the handler never saw,
        and resumes the stale adjustment to completion
      - >-
        services-commerce:modules/fulfillment/tests/integration/services/adjustments/adjustment-worker.integration.spec.js#answers
        the working adjustments requested fifteen minutes ago across tenants,
        oldest first, and refuses to run inside a transaction
      - TST-COM-FUL-072
      - TST-COM-FUL-026
    provenance: test
    source: >-
      services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
      refund_without_cancellation once for the reversal the handler never saw,
      and resumes the stale adjustment to completion
    category: interaction
  - id: ATS-COM-FUL-009-04
    title: Daily promotion checks retain distinct recurrence behavior
    level: api
    proves:
      - BR-CAP-COM-FUL-009-07
      - INV-DOM-COM-FUL-003-02
    preconditions: An order and promotion counter disagree with their recorded redemptions.
    steps: Run the daily checks twice with a clean workspace alongside.
    expected: >-
      The order keeps one finding, the open counter finding increments and clean
      records receive none.
    negative: false
    data_needs: Fixtures for daily promotion checks retain distinct recurrence behavior.
    bound_to:
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        promotion_discount_drift for the order of the window whose discount its
        allocations do not add up to, with the figures
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        promotion_counter_drift for the promotion whose counter was moved, with
        the two numbers and its limit
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        neither check’s exception in the clean tenant (premise: its order was
        placed in the window with its redemption)
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#counts
        the counter’s finding on its one open row
      - TST-COM-FUL-072
    provenance: test
    source: >-
      services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
      promotion_discount_drift for the order of the window whose discount its
      allocations do not add up to, with the figures
    category: invariant
  - id: ATS-COM-FUL-009-05
    title: Sweep queries reject caller-owned transactions
    level: api
    proves:
      - BR-CAP-COM-FUL-009-09
    preconditions: A caller already holds a database transaction.
    steps: Invoke every cross-workspace candidate query.
    expected: Each query rejects execution inside the existing transaction.
    negative: true
    data_needs: Fixtures for sweep queries reject caller-owned transactions.
    bound_to:
      - >-
        services-commerce:modules/operations/tests/integration/services/persistence/reconciler-candidates.queries.integration.spec.js#refuses
        every read inside another transaction
      - TST-COM-FUL-071
    provenance: test
    source: >-
      services-commerce:modules/operations/tests/integration/services/persistence/reconciler-candidates.queries.integration.spec.js#refuses
      every read inside another transaction
    category: boundary
  - id: ATS-COM-FUL-009-06
    title: Scheduled recovery resumes the keyed money process
    category: interaction
    level: api
    proves:
      - BR-CAP-COM-FUL-007-04
      - BR-CAP-COM-FUL-009-04
    exercises:
      - CAP-COM-FUL-007
      - CAP-COM-FUL-009
    relies_on:
      - ATS-COM-FUL-007-03
      - ATS-COM-FUL-009-03
    preconditions: >-
      An active adjustment is older than fifteen minutes and its Accounting
      command can succeed.
    steps: 'Run the due adjustment check and inspect its steps, keys and final state.'
    expected: The owning worker completes the adjustment under its retained keys.
    negative: false
    data_needs: >-
      An isolated workspace with the products, records, authority and quantities
      described in the preconditions.
    bound_to:
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        refund_without_cancellation once for the reversal the handler never saw,
        and resumes the stale adjustment to completion
      - TST-COM-FUL-072
    provenance: test
    source:
      - >-
        services-commerce:modules/fulfillment/tests/integration/services/adjustments/adjustment-worker.integration.spec.js#leaves
        the step submitted when the command throws, and the resume re-sends the
        same key
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        refund_without_cancellation once for the reversal the handler never saw,
        and resumes the stale adjustment to completion
  - id: ATS-COM-FUL-009-07
    title: Scheduled detection makes an order problem available for staff closure
    category: interaction
    level: api
    proves:
      - BR-CAP-COM-FUL-008-03
      - BR-CAP-COM-FUL-009-02
    exercises:
      - CAP-COM-FUL-008
      - CAP-COM-FUL-009
    relies_on:
      - ATS-COM-FUL-008-03
      - ATS-COM-FUL-009-02
    preconditions: An hour-old unbilled order has no standing finding.
    steps: >-
      Run reconciliation, list the resulting finding, acknowledge it and resolve
      it with evidence.
    expected: >-
      The order diagnosis is visible to staff and the two interventions appear
      in its history.
    negative: false
    data_needs: >-
      An isolated workspace with the products, records, authority and quantities
      described in the preconditions.
    bound_to:
      - >-
        services-commerce:modules/operations/tests/e2e/operations.e2e.spec.js#acknowledges
        then resolves the finding, with the interventions logged, the order’s
        history and the audit events recorded
      - >-
        services-commerce:modules/operations/tests/e2e/operations.e2e.spec.js#refuses
        the queue to a portal member and the interventions to a reader (403),
        and a body without a reason (400)
      - TST-COM-FUL-069
    provenance: test
    source:
      - >-
        services-commerce:modules/operations/tests/e2e/operations.e2e.spec.js#acknowledges
        then resolves the finding, with the interventions logged, the order’s
        history and the audit events recorded
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        placed_without_invoice for the hour-old unbilled order and
        billing_blocked for the blocked one, and counts the eleven-minute one
        without raising
evidence:
  - repository: services-commerce
    tests:
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#runs
        every check (none not due) and writes a findings metric for each
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#skips
        the five-minute, hourly and daily checks as not due at minute two
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#runs
        the named check alone with `only`, whatever the minute, and counts a
        check that throws while the others run
      - >-
        services-commerce:modules/operations/tests/unit/reconciler/reconciler-catalogue.spec.js#names
        every check of 08 §7 in its order, with its cadence
      - >-
        services-commerce:modules/operations/tests/unit/reconciler/reconciler-catalogue.spec.js#keeps
        the thresholds of 08 §7 and 04 §9
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        placed_without_invoice for the hour-old unbilled order and
        billing_blocked for the blocked one, and counts the eleven-minute one
        without raising
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        tender_uncertain, the window’s tender_window_expired once,
        accepted_without_invoice_line, hold_stranded and migrated_unfulfilled,
        each in its tenant
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#counts
        the still-stuck order on its one open row and raises the window’s void
        nothing more
      - >-
        services-commerce:modules/operations/tests/integration/services/persistence/reconciler-candidates.queries.integration.spec.js#listPlacedOrdersWithoutInvoiceAcrossTenants
        answers the unbilled and the blocked placed before the instant (the
        forty-day-old orders of the obligations among them), never the billed,
        the fresh or the accepted
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        refund_without_cancellation once for the reversal the handler never saw,
        and resumes the stale adjustment to completion
      - >-
        services-commerce:modules/fulfillment/tests/integration/services/adjustments/adjustment-worker.integration.spec.js#answers
        the working adjustments requested fifteen minutes ago across tenants,
        oldest first, and refuses to run inside a transaction
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        promotion_discount_drift for the order of the window whose discount its
        allocations do not add up to, with the figures
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        promotion_counter_drift for the promotion whose counter was moved, with
        the two numbers and its limit
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#raises
        neither check’s exception in the clean tenant (premise: its order was
        placed in the window with its redemption)
      - >-
        services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js#counts
        the counter’s finding on its one open row
      - >-
        services-commerce:modules/operations/tests/integration/services/persistence/reconciler-candidates.queries.integration.spec.js#refuses
        every read inside another transaction
coverage:
  rule: 'gap: FND-COM-FUL-064'
  transition: 'gap: FND-COM-FUL-064'
  validation: 'gap: FND-COM-FUL-064'
  permission: not-applicable
  edge: 'gap: FND-COM-FUL-064'
  failure: covered
  boundary: covered
  concurrency: 'gap: FND-COM-FUL-064'
  invariant: covered
  interaction: covered
coverage_notes:
  rule: >-
    No scenario specifically isolates this dimension; the coverage finding
    retains the missing proof.
  transition: >-
    No scenario specifically isolates this dimension; the coverage finding
    retains the missing proof.
  validation: >-
    No scenario specifically isolates this dimension; the coverage finding
    retains the missing proof.
  permission: >-
    The capability declares no independent caller permission; permissions on the
    invoking operation remain with its owner.
  edge: >-
    No scenario specifically isolates this dimension; the coverage finding
    retains the missing proof.
  concurrency: >-
    No scenario specifically isolates this dimension; the coverage finding
    retains the missing proof.
transition_audit:
  - model: STATE-COM-FUL-003
    from: pending
    to: in_progress
    source: >-
      services-commerce:modules/fulfillment/services/adjustments/adjustment-worker.ts:executeAdjustment
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: pending
    to: completed
    source: >-
      services-commerce:modules/fulfillment/services/persistence/financial-adjustments.ts:ADJUSTMENT_TRANSITIONS
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: in_progress
    to: completed
    source: 'services-commerce:docs/milestones/COMM-M1-repairs-6-report.md#R6-2'
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: in_progress
    to: failed
    source: >-
      services-commerce:modules/fulfillment/services/adjustments/adjustment-worker.ts
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: pending
    to: failed
    source: >-
      services-commerce:modules/fulfillment/services/persistence/financial-adjustments.ts:ADJUSTMENT_TRANSITIONS
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: failed
    to: pending
    source: >-
      services-commerce:modules/fulfillment/services/persistence/financial-adjustments.ts:retryFinancialAdjustment
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: failed
    to: resolved
    source: >-
      services-commerce:modules/operations/services/interventions/operations-interventions.ts
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: pending
    to: resolved
    source: >-
      services-commerce:modules/fulfillment/services/persistence/financial-adjustments.ts:ADJUSTMENT_TRANSITIONS
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-003
    from: in_progress
    to: resolved
    source: >-
      services-commerce:modules/fulfillment/services/persistence/financial-adjustments.ts:ADJUSTMENT_TRANSITIONS
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-004
    from: open
    to: acknowledged
    source: >-
      services-commerce:modules/operations/services/interventions/operations-interventions.ts:acknowledgeExceptionByStaff
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-004
    from: open
    to: resolved
    source: >-
      services-commerce:modules/fulfillment/tests/e2e/obligation-register.e2e.spec.js#re-authorizes
      the failed obligation at sequence two, which the participant fails again,
      then resolves it with its exceptions
    coverage: covered
    scenarios:
      - ATS-COM-FUL-005-04
  - model: STATE-COM-FUL-004
    from: acknowledged
    to: resolved
    source: >-
      services-commerce:modules/operations/services/interventions/operations-interventions.ts:resolveExceptionByStaff
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-004
    from: open
    to: open
    source: 'services-commerce:docs/migrations/operations/README.md#D-P5-08'
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
  - model: STATE-COM-FUL-004
    from: acknowledged
    to: acknowledged
    source: >-
      services-commerce:modules/fulfillment/services/persistence/operational-exceptions.ts
    coverage: 'gap: FND-COM-FUL-064'
    scenarios: []
permission_audit: []
related_audit:
  - capability: CAP-COM-FUL-007
    scenarios:
      - ATS-COM-FUL-009-06
  - capability: CAP-COM-FUL-008
    scenarios:
      - ATS-COM-FUL-009-07
invariant_audit:
  - invariant: INV-DOM-COM-FUL-003-01
    scenarios:
      - ATS-COM-FUL-008-02
    coverage: covered
    provenance: observed
    source: >-
      services-commerce:modules/fulfillment/db/operational-exceptions.table.ts:operational_exceptions_open_uidx
  - invariant: INV-DOM-COM-FUL-003-02
    scenarios:
      - ATS-COM-FUL-009-04
    coverage: covered
    provenance: documented
    source: 'services-commerce:docs/migrations/operations/README.md#D-P5-08'
  - invariant: INV-DOM-COM-FUL-003-03
    scenarios:
      - ATS-COM-FUL-008-03
    coverage: covered
    provenance: observed
    source: >-
      services-commerce:modules/operations/services/interventions/operations-interventions.ts
  - invariant: INV-DOM-COM-FUL-003-04
    scenarios:
      - ATS-COM-FUL-009-02
    coverage: covered
    provenance: observed
    source: >-
      services-commerce:modules/operations/services/persistence/reconciler-candidates.ts
  - invariant: INV-DOM-COM-FUL-003-05
    scenarios:
      - ATS-COM-FUL-007-01
    coverage: covered
    provenance: observed
    source: >-
      services-commerce:modules/fulfillment/services/persistence/financial-adjustments.ts:requestFinancialAdjustment
  - invariant: INV-DOM-COM-FUL-003-06
    scenarios:
      - ATS-COM-FUL-007-02
    coverage: covered
    provenance: observed
    source: >-
      services-commerce:modules/fulfillment/services/adjustments/adjustment-worker.ts:planAdjustmentSteps
  - invariant: INV-DOM-COM-FUL-003-07
    scenarios: []
    coverage: 'gap: FND-COM-FUL-064'
    provenance: observed
    source: >-
      services-commerce:modules/fulfillment/services/persistence/financial-adjustments.ts:ADJUSTMENT_TRANSITIONS
  - invariant: INV-DOM-COM-FUL-003-08
    scenarios:
      - ATS-COM-FUL-007-03
    coverage: covered
    provenance: documented
    source: 'services-commerce:docs/migrations/operations/README.md#D-P5-06'
---

# Detect stalled and inconsistent order work: Capability Test Specification

## Coverage

The category map distinguishes available cases from missing proof. A covered category has a scenario; the lifecycle and permission audits retain gaps in exhaustive coverage. Proposed cases describe the intended verification and carry no execution result.

| Rule | Scenarios |
|---|---|
| `BR-CAP-COM-FUL-009-01` | `ATS-COM-FUL-009-01` |
| `BR-CAP-COM-FUL-009-02` | `ATS-COM-FUL-009-02`, `ATS-COM-FUL-009-07` |
| `BR-CAP-COM-FUL-009-03` | `ATS-COM-FUL-009-02`, `ATS-COM-FUL-009-07` |
| `BR-CAP-COM-FUL-009-04` | `ATS-COM-FUL-009-03`, `ATS-COM-FUL-009-06` |
| `BR-CAP-COM-FUL-009-05` | `ATS-COM-FUL-009-03`, `ATS-COM-FUL-009-06` |
| `BR-CAP-COM-FUL-009-07` | `ATS-COM-FUL-009-04` |
| `BR-CAP-COM-FUL-009-09` | `ATS-COM-FUL-009-05` |

## Interactions With Related Capabilities

The interaction cases exercise complete the financial work requested by a post-sale document; review and resolve operations findings. They vary the upstream record or outcome and inspect the resulting work across the capability boundary. Workflow crossings also include stock, financial or application records when the flow depends on them. Existing test bindings retain their source anchors so a reviewer can distinguish supporting assertions from a complete workflow run.
