--- id: FAS-COM-FUL-02 title: 'Order Problems and Financial Follow-Up: Feature Acceptance Suite' feature: FEAT-COM-FUL-02 product_area: commerce module: fulfillment revision: 1 status: proposed product_intent: proposed source_sha: services-commerce: c8b66a98e2490617aec38ba5c8165dd9bd0a8f9b react-console: baf6dae382d6f41dce976c7f848667ccc37e076f capabilities: - CAP-COM-FUL-006 - CAP-COM-FUL-007 - CAP-COM-FUL-008 - CAP-COM-FUL-009 scenarios: - title: Staff can recover a failed refund and inspect its closure kind: behaviour exercises: - CAP-COM-FUL-007 - CAP-COM-FUL-008 relies_on: - ATS-COM-FUL-007-05 - ATS-COM-FUL-008-01 - ATS-COM-FUL-008-03 preconditions: A cancellation adjustment failed at its refund step. steps: >- Inspect the adjustment and its finding, retry with a reason and inspect the completed steps and resolved exception. expected: >- The feature presents the failed money work and records its recovery, sending only the failed refund step again. negative: false data_needs: >- An isolated workspace with the records and identities specified by the case; each independent branch uses fresh records. provenance: test source: - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-007-finish-the-money-side-of-a-post-sale-change-step-by-step.md#ATS-COM-FUL-007-05 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-008-work-the-operations-queue.md#ATS-COM-FUL-008-01 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-008-work-the-operations-queue.md#ATS-COM-FUL-008-03 - 'services-commerce:modules/operations/tests/e2e/operations.e2e.spec.js' id: FAS-COM-FUL-02-01 bound_to: - TST-COM-FUL-069 - title: Scheduled detection and adjustment execution meet in retained diagnoses kind: interaction exercises: - CAP-COM-FUL-009 - CAP-COM-FUL-007 - CAP-COM-FUL-008 relies_on: - ATS-COM-FUL-009-02 - ATS-COM-FUL-009-03 - ATS-COM-FUL-007-03 - ATS-COM-FUL-008-01 preconditions: An hour-old unbilled order and a stale active adjustment exist. steps: Run the due reconciliation checks and inspect both the exception list and adjustment steps. expected: >- The unbilled order gains a scoped diagnosis and the stale adjustment completes through its retained command keys. negative: false data_needs: >- An isolated workspace with the records and identities specified by the case; each independent branch uses fresh records. provenance: test source: - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-009-find-stuck-missing-and-inconsistent-work-automatically.md#ATS-COM-FUL-009-02 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-009-find-stuck-missing-and-inconsistent-work-automatically.md#ATS-COM-FUL-009-03 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-007-finish-the-money-side-of-a-post-sale-change-step-by-step.md#ATS-COM-FUL-007-03 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-008-work-the-operations-queue.md#ATS-COM-FUL-008-01 - >- services-commerce:modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js id: FAS-COM-FUL-02-02 bound_to: - TST-COM-FUL-072 - title: Reversal and restoration leave a reviewable delivery history kind: lifecycle exercises: - CAP-COM-FUL-006 - CAP-COM-FUL-008 relies_on: - ATS-COM-FUL-006-01 - ATS-COM-FUL-006-04 - ATS-COM-FUL-006-05 - ATS-COM-FUL-008-01 preconditions: 'Delivered lines use suspension, cancellation request and review responses.' steps: >- Reverse money, deliver enforcement, restore funds, deliver supported restoration and resolve the reviewed line. expected: >- The original delivered records remain; acting responses and reviews follow their own outcomes through restoration or staff closure. negative: false data_needs: >- An isolated workspace with the records and identities specified by the case; each independent branch uses fresh records. provenance: test source: - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-006-respond-to-reversed-money-on-delivered-lines.md#ATS-COM-FUL-006-01 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-006-respond-to-reversed-money-on-delivered-lines.md#ATS-COM-FUL-006-04 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-006-respond-to-reversed-money-on-delivered-lines.md#ATS-COM-FUL-006-05 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-008-work-the-operations-queue.md#ATS-COM-FUL-008-01 - 'services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js' id: FAS-COM-FUL-02-03 bound_to: - TST-COM-FUL-018 - title: Queue and money interventions require their own permissions kind: permission exercises: - CAP-COM-FUL-007 - CAP-COM-FUL-008 - CAP-COM-FUL-006 relies_on: - ATS-COM-FUL-007-05 - ATS-COM-FUL-008-03 - ATS-COM-FUL-006-05 preconditions: Read-only and portal identities can be compared with authorized Operations staff. steps: >- Attempt queue reads, acknowledgement, adjustment retry and enforcement resolution with each identity. expected: >- Each action checks its authority independently and rejected work leaves the original subject unchanged. negative: true data_needs: >- An isolated workspace with the records and identities specified by the case; each independent branch uses fresh records. provenance: proposed source: - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-007-finish-the-money-side-of-a-post-sale-change-step-by-step.md#ATS-COM-FUL-007-05 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-008-work-the-operations-queue.md#ATS-COM-FUL-008-03 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-006-respond-to-reversed-money-on-delivered-lines.md#ATS-COM-FUL-006-05 id: FAS-COM-FUL-02-04 bound_to: [] - title: Replayed financial facts and resumed refund steps retain identity kind: regression exercises: - CAP-COM-FUL-006 - CAP-COM-FUL-007 - CAP-COM-FUL-009 relies_on: - ATS-COM-FUL-006-03 - ATS-COM-FUL-007-03 - ATS-COM-FUL-007-04 - ATS-COM-FUL-009-03 preconditions: >- A delivered line has already consumed its reversal event and an interrupted refund has a retained step key. steps: >- Replay the event, resume the refund under the same key and deliver its final processor confirmation. expected: >- The case detects duplicate enforcement or changed command identity while preserving the processor-pending interval. negative: true data_needs: >- An isolated workspace with the records and identities specified by the case; each independent branch uses fresh records. provenance: proposed source: - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-006-respond-to-reversed-money-on-delivered-lines.md#ATS-COM-FUL-006-03 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-007-finish-the-money-side-of-a-post-sale-change-step-by-step.md#ATS-COM-FUL-007-03 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-007-finish-the-money-side-of-a-post-sale-change-step-by-step.md#ATS-COM-FUL-007-04 - >- rhythm-v2-docs:specs/commerce/fulfillment/design/tests/ATS-COM-FUL-009-find-stuck-missing-and-inconsistent-work-automatically.md#ATS-COM-FUL-009-03 id: FAS-COM-FUL-02-05 bound_to: [] evidence: - repository: services-commerce paths: - modules/operations/tests/e2e/operations.e2e.spec.js - modules/operations/tests/integration/services/reconciler/reconciler.integration.spec.js - modules/fulfillment/tests/e2e/enforcement.e2e.spec.js - repository: rhythm-v2-docs paths: - >- specs/commerce/fulfillment/design/tests/ATS-COM-FUL-006-respond-to-reversed-money-on-delivered-lines.md - >- specs/commerce/fulfillment/design/tests/ATS-COM-FUL-007-finish-the-money-side-of-a-post-sale-change-step-by-step.md - specs/commerce/fulfillment/design/tests/ATS-COM-FUL-008-work-the-operations-queue.md - >- specs/commerce/fulfillment/design/tests/ATS-COM-FUL-009-find-stuck-missing-and-inconsistent-work-automatically.md --- # Order Problems and Financial Follow-Up: Feature Acceptance Suite ## What the Feature Must Do as a Whole Operations staff investigate retained order problems and follow their financial or application consequences. The feature cases connect detection, enforcement, adjustment progress and authorized closure instead of treating a cleared diagnosis as proof that money moved. ## Interactions Between Capabilities Scheduled checks delegate stale money work to its keyed worker and make diagnoses visible in the queue. Retrying a refund or resolving an enforcement must update its actual subject as well as the staff-facing finding. ## Regression Record | Revision | Change | Scenarios | Why | |---|---|---|---| | 1 | initial | All five cases | Establish cumulative feature acceptance from the landed capability and design corpus. |