--- id: JNY-CRM-DQ-001 title: A reviewer settles duplicate work and revisits a dismissal feature: FEAT-CRM-DQ-02 product_area: crm module: data-quality revision: 1 status: draft product_intent: confirmed implementation_evidence: observed supersedes: - CRM-ACC-0233 - CRM-ACC-0234 - CRM-ACC-0235 - CRM-ACC-0236 - CRM-ACC-0273 - CRM-ACC-0283 - CRM-ACC-0289 source_sha: react-console: baf6dae382d6f41dce976c7f848667ccc37e076f services-crm: a8d1364f1dd44b723bb5f9acba12f983e9ec8d69 actor: ACT-CRM-008 goal: Resolve suggestions efficiently while keeping mistaken or outdated decisions reviewable. capabilities: - CAP-CRM-DQ-011 - CAP-CRM-DQ-007 - CAP-CRM-DQ-002 - CAP-CRM-DQ-008 - CAP-CRM-DQ-001 screens: - '/console/{tenantId}/crm/dataQuality' - '/console/{tenantId}/crm/dataQuality/duplicates/{objectType}' - '/console/{tenantId}/crm/dataQuality/duplicates/{objectType}/groups/{groupId}' - '/console/{tenantId}/crm/dataQuality/dismissed' steps: - 'n': 1 surface: '/console/{tenantId}/crm/dataQuality' action: Open Data Quality and follow the waiting contact groups. capability: CAP-CRM-DQ-011 expected: The overview links its confidence counts to review work. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0283.spec.ts#CRM-ACC-0283' - 'n': 2 surface: '/console/{tenantId}/crm/dataQuality/duplicates/{objectType}' action: 'Choose confidence order, enter a surname prefix and apply an evidence filter.' capability: CAP-CRM-DQ-007 expected: 'Matching groups appear with paging, record summaries and leading reasons.' provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0233.spec.ts#CRM-ACC-0233' - 'n': 3 surface: '/console/{tenantId}/crm/dataQuality/duplicates/{objectType}/groups/{groupId}' action: Inspect the four-record group and its evidence. capability: CAP-CRM-DQ-002 expected: Readable point contributions accompany masked matching values. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0230.spec.ts#CRM-ACC-0230' - 'n': 4 surface: dismissDuplicateGroup action: Submit Not Duplicates for the entire group with a note. capability: CAP-CRM-DQ-008 expected: The open pairs settle together and review moves to the next group. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0234.spec.ts#CRM-ACC-0234' - 'n': 5 surface: restoreDuplicateGroupDismissal action: Use the immediate Undo action. capability: CAP-CRM-DQ-008 expected: Pairs changed by that dismissal reopen while separately dismissed pairs retain their decisions. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0234.spec.ts#CRM-ACC-0234' - 'n': 6 surface: '/console/{tenantId}/crm/dataQuality/dismissed' action: 'Find a week-old pair in dismissed work, inspect its attribution and restore it.' capability: CAP-CRM-DQ-008 expected: The pair returns to open review without the former note. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0235.spec.ts#CRM-ACC-0235' - 'n': 7 surface: listDuplicateGroups action: Observe a later shared mobile value on two dismissed contacts. capability: CAP-CRM-DQ-001 expected: Their suggestion reopens with the new evidence explained. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0236.spec.ts#CRM-ACC-0236' alternates: - from_step: 4 condition: One group member represents a different person. path: Remove that member from the displayed group. outcome: Its connections are dismissed while the other records remain open. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0234.spec.ts#CRM-ACC-0234' - from_step: 4 condition: Another reviewer has just dismissed the group. path: Read the idempotent dismissal response and attribution. outcome: The existing decision remains and the response supplies the resulting group identity. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0273.spec.ts#CRM-ACC-0273' failures: - from_step: 4 condition: The caller has duplicate-read authority without review authority. path: The console omits actions and direct decision requests fail. outcome: Review decisions remain unchanged. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0289.spec.ts#CRM-ACC-0289' rules_in_play: - BR-CAP-CRM-DQ-007-02 - BR-CAP-CRM-DQ-007-05 - BR-CAP-CRM-DQ-002-06 - BR-CAP-CRM-DQ-008-02 - BR-CAP-CRM-DQ-008-03 - BR-CAP-CRM-DQ-008-04 - BR-CAP-CRM-DQ-008-06 - BR-CAP-CRM-DQ-008-09 assertions: - id: AS-JNY-CRM-DQ-001-01 statement: Group dismissal removes the open entry and presents its attribution and note in dismissed work. provenance: test source: >- services-crm:modules/duplicates/tests/e2e/duplicate-groups.e2e.spec.js#answers the dismissed group the decision leaves, with every pair of it dismissed - id: AS-JNY-CRM-DQ-001-02 statement: >- Name-only changes and re-checking do not independently undo dismissal, while newly shared mobile evidence can reopen it. provenance: test source: 'react-console:acceptance/crm/playwright/journeys/merging/CRM-ACC-0236.spec.ts#CRM-ACC-0236' - id: AS-JNY-CRM-DQ-001-03 statement: Repeated group dismissal preserves the first decision and returns its reviewer attribution. provenance: test source: >- services-crm:modules/duplicates/tests/e2e/duplicate-groups.e2e.spec.js#says on each pair of the second answer that it was already dismissed, with the earlier note e2e_policy: required e2e_reason: 'Queue navigation, permissions and undo must be exercised through the browser as well as the decision API.' evidence: - repository: react-console source_sha: baf6dae382d6f41dce976c7f848667ccc37e076f paths: - acceptance/crm/playwright/journeys/merging/CRM-ACC-0230.spec.ts - acceptance/crm/playwright/journeys/merging/CRM-ACC-0233.spec.ts - acceptance/crm/playwright/journeys/merging/CRM-ACC-0234.spec.ts - acceptance/crm/playwright/journeys/merging/CRM-ACC-0235.spec.ts - acceptance/crm/playwright/journeys/merging/CRM-ACC-0236.spec.ts - acceptance/crm/playwright/journeys/merging/CRM-ACC-0273.spec.ts - acceptance/crm/playwright/journeys/merging/CRM-ACC-0283.spec.ts - acceptance/crm/playwright/journeys/merging/CRM-ACC-0289.spec.ts note: >- Static examination uses the cited records and implementation anchors; repository tests are not executed by this corpus check. - repository: services-crm source_sha: a8d1364f1dd44b723bb5f9acba12f983e9ec8d69 paths: - modules/duplicates/tests/e2e/duplicate-groups.e2e.spec.js note: >- Static examination uses the cited records and implementation anchors; repository tests are not executed by this corpus check. proved_by: [] --- # A reviewer settles duplicate work and revisits a dismissal ## Story A coordinator opens the contact queue and narrows the waiting work. They inspect a four-record group, decide the records describe different people and submit a noted dismissal. An immediate undo returns the group to review. The coordinator also restores an older pair from dismissed work. Later, new shared mobile information reopens one of their dismissed pairs with an explanation.