---
acceptance: FAS-PFM-CSH-03
id: FEAT-PFM-CSH-03
title: Addresses and working context
product_area: platform
module: console-shell
revision: 2
status: draft
product_intent: proposed
source_sha:
  react-console: baf6dae382d6f41dce976c7f848667ccc37e076f
  services-platform: ad3f6a6582843008ed0f5a17b131878d15829af1
supersedes: []
purpose: >-
  Groups the capabilities for direct destinations, workspace entry and switching, compatibility
  links, staff operating mode and record-reference destinations.
outcomes:
  - Links carry the context needed to request a destination.
  - People receive an understandable response when a context cannot open.
  - Workspace transitions avoid treating an old record as a destination in a new workspace.
concepts:
  - CON-PFM-CSH-003
actors:
  - ACT-PFM-001
  - ACT-PFM-002
  - ACT-PFM-004
  - ACT-PFM-005
capabilities:
  - CAP-PFM-CSH-009
  - CAP-PFM-CSH-010
  - CAP-PFM-CSH-011
  - CAP-PFM-CSH-012
  - CAP-PFM-CSH-013
  - CAP-PFM-CSH-018
journeys:
  - JNY-PFM-CSH-003
  - JNY-PFM-CSH-004
acceptance_suite: FAS-PFM-CSH-03
---

# Addresses and working context

## Purpose

Groups the capabilities for direct destinations, workspace entry and switching, compatibility links, staff operating mode and record-reference destinations.