Operational Exception Lifecycle
The Lifecycle
Transitions Explained
Detection opens a finding. Repeated detection refreshes the standing diagnosis and occurrence count. Acknowledgement records awareness; resolution records closure and can also follow resolution of the affected record.
What Cannot Happen
Resolved findings stay closed. A later recurrence can create another standing record, except an informational finding tied to a deduplicated event.
Concurrency and Timing
Workers and scheduled checks detect independently. The screen reloads after staff action so a finding that changed elsewhere can leave the current view.