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SVC-CRM-ACT-activitiesActivities Service Module

Markdown

SVC-CRM-ACT-activities

Activities Service Module

Markdown
  • DocumentDraft
  • ImplementationObserved

KindService contractProduct areaCRMModuleActivities, Follow-ups and Task WorkRevision1

Read atservices-crm a8d1364freact-console baf6dae3

Owns
DOM-CRM-ACT-001DOM-CRM-ACT-005
Repository
services-crm

Controls

31 controls apply, from the corpus control catalogue.

TC-AZ-001 TC-AZ-002 TC-AZ-003 TC-AZ-004 TC-AZ-005 TC-AZ-006 TC-DAT-001 TC-DAT-002 TC-DAT-003 TC-DAT-004 TC-DAT-005 TC-IAM-001 TC-IAM-005 TC-IAM-006 TC-LOG-001 TC-LOG-002 TC-LOG-003 TC-LOG-004 TC-LOG-005 TC-MON-001 TC-MON-002 TC-PI-001 TC-PI-002 TC-PI-003 TC-PI-004 TC-PI-005 TC-PRV-001 TC-PRV-002 TC-TEN-001 TC-TEN-002 TC-TEN-003

Does Not Own

  • CRM Data Jobs owns bulk submission, processing and result routes exposed through the activities function.
  • Task owns follow-up work even when its insertion shares an interaction save transaction.
  • Data Quality owns merge previews and execution and calls Activity’s association-transfer function.
  • CRM lifecycle participants supply baseline installation and cleanup for the external workspace lifecycle.
  • Platform supplies query execution, file lifecycle, security authority and shared history presentation.

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