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ADR-CRM-ACT-008Role offers are decided by Platform's role holding at claim time

Markdown

ADR-CRM-ACT-008

Role offers are decided by Platform's role holding at claim time

Markdown
  • DocumentProposed

KindDecision recordProduct areaCRMModuleActivities, Follow-ups and Task WorkRevision1

Read atservices-crm a8d1364freact-console baf6dae3

Decision
For unqueued role offers, check current role holding through Platform while the task is locked and retain the role after claim; queued role offers instead use queue claiming.

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