Rhythm 2.0 Specifications

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SCR-CRM-ACT-009Task queues configuration

Markdown

SCR-CRM-ACT-009

Task queues configuration

Markdown
  • DocumentDraft
  • ImplementationObserved

KindScreen contractProduct areaCRMModuleActivities, Follow-ups and Task WorkRevision1

Read atreact-console baf6dae3services-crm a8d1364f

Task queues configuration ​

What the Screen Is For ​

Administrators name and describe shared queues where unfinished work can await a claimant. Active queues also supply dedicated task views.

What It Shows and Lets People Do ​

The form persists name and description through version-checked replacements. Additional team, distribution, due-time and escalation controls are marked unavailable and have no service persistence. Retirement removes console choices and active queue views but does not prevent API creation or claiming. Removal is confirmed and refused while tasks retain the queue. Reordering saves changed positions separately.

States and Errors ​

Mutation controls depend on authority. A referenced queue cannot be deleted. An interrupted multi-record reorder can leave a partial new order.

Patterns It Must Respect ​

The resource uses the shared configuration catalog and ordered-collection editor. Unavailable controls remain visible despite the recorded decision calling for their removal; applying that decision remains unfinished.

Controls

19 controls apply, from the corpus control catalogue.

TC-AZ-001 TC-AZ-002 TC-AZ-003 TC-AZ-004 TC-AZ-005 TC-AZ-006 TC-DAT-001 TC-DAT-003 TC-LOG-001 TC-LOG-002 TC-LOG-003 TC-LOG-004 TC-LOG-005 TC-PI-001 TC-PI-003 TC-PI-005 TC-TEN-001 TC-TEN-002 TC-TEN-003

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