FEAT-CRM-DQ-05Follow Absorbed Identities and Outcomes

FEAT-CRM-DQ-05

Follow Absorbed Identities and Outcomes

DocumentDraft
Product intentConfirmed

Planning

Actors: ACT-CRM-002, ACT-CRM-004, ACT-CRM-005, ACT-CRM-008, ACT-CRM-009
Capabilities: CAP-CRM-DQ-018, CAP-CRM-DQ-019
Journeys: JNY-CRM-DQ-006

KindFeatureProduct areaCRMModuleDuplicate Review and Record MergingRevision1

Read atservices-crm a8d1364freact-console baf6dae3

Follow Absorbed Identities and Outcomes

Purpose

Staff and integrations need continuity after records are combined. This feature groups identity resolution and outcome inspection.

Show evidence (sources, provenance, origins, pinned commits)

The Formal Contract

The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.

In This Feature

Key Concepts 1

CON-CRM-DQ-005Merged Record AliasSupersededIntent ConfirmedCode Partially observed

Capabilities 2

CAP-CRM-DQ-018Resolve identities absorbed by a mergeDraftIntent ConfirmedCode Partially observed
CAP-CRM-DQ-019Inspect merge outcomes and attributionDraftIntent ConfirmedCode Partially observed

Journeys 1

JNY-CRM-DQ-006A colleague follows an absorbed identity and inspects its historyDraftIntent ConfirmedCode Observed

Capability Test Specifications 2

Outcomes: Continuity of absorbed identity.Accessible attribution and outcome history.
Intent sources: services-crm:docs/merging/README.md#Statusservices-crm:docs/merging/experience/README.md#Status