Attention occurrence lifecycle
The Lifecycle
Transitions Explained
Occurrence status and escalation describe the condition, independently of each person’s response. Partition retention can remove an open occurrence; generation continuity depends on key retention, not on a permanent counter.
What Cannot Happen
A recurring condition creates another occurrence rather than reopens resolved history. Expired occurrences cannot reopen. Provider refresh cannot remove the escalation marker or its audiences.
Concurrency and Timing
Publish locks or creates the key row and serializes one key’s writers. Escalation updates only an unstamped open item. Provider writes share their business transaction, but scheduled phases have separate transactions.