Show Credit Capacity to Customers and Monetary Cost to HQ
Context
Staff compare monetary cost while customers manage their available capacity.
Decision
Follow the recorded audience decision: HQ displays list-price money alongside credits, while customer summaries and notices use credits and percentages without internal pricing detail.
Alternatives Considered
Use credits for every audience: Staff must repeatedly convert capacity into monetary cost.
Expose monetary cost to customers: It reveals approximate internal AI cost beyond the recorded commercial decision.
Consequences
Customer mappers construct narrow responses field by field. HQ formatting presents dollars and credits together. Customer refusal and notice wording uses organization language and shared usage explanations.