Rhythm HQ Alerts Are Hard-Coded Slack Deliveries in a System Scope

Context

Rhythm operations needs provisioning alerts independent of customer channel configuration.

Decision

HQ operational alerts use code-defined Slack destinations through the notification pipeline in a reserved system workspace.

Alternatives Considered

The recorded HQ choice replaces the previous static mail distribution. A separate workspace-free store adds special policies and routes, though the chosen reserved workspace remains disputed. Customer connection setup would make operational alerts depend on configurable customer infrastructure.

Consequences

Only system-scoped notices omit a personal recipient. The reserved workspace participates in operational history and retention. A separate system publication helper compensates for the ordinary producer library’s audience restriction.