Communication request acceptance

The Lifecycle

Transitions Explained

The transition rows describe stored state changes, their checks and their recorded effects. A queue receive, provider outcome and staff action can reach different lifecycle boundaries.

What Cannot Happen

Fixing a template does not reopen an existing blocked outcome. Redelivery resumes existing work without replacing the accepted outcome.

Concurrency and Timing

Derived request identity prevents repeated acceptance; later receives resume sending existing messages. Submission validation failures neither write work nor consume the key, whereas stored-content failures produce an invalid processing outcome.