Record receipts that were voided or returned
Purpose
Staff explain money that did not remain collected and restore the affected debt.
How It Works
Staff choose a reversal type consistent with the original receipt’s behavior. The operation requires sensitive authority and an explanation. A successful reversal negates live applications while retaining the receipt. Processor voids first establish whether the charge can still be voided. Settled charges require refunding instead. Disputes track inquiry or chargeback outcomes and can trigger reversal when a chargeback is lost. The product should settle the amount policy for partial chargebacks before design approval.
Relationships
- Record receipts collected outside Rhythm supplies or continues the related financial work.
- Collect processor payments and resolve uncertainty supplies or continues the related financial work.
- Provide and spend customer credit supplies or continues the related financial work.
- Return customer money with accountable refunds supplies or continues the related financial work.
- Coordinate financial commands across applications supplies or continues the related financial work.