The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.
| # | Surface | Action | Capability | Expected | Provenance |
|---|---|---|---|---|---|
| 1 | requestCancellation (Orders module) | Request cancellation of shirts that have already left. | CAP-COM-FUL-014 | The shipped units require return rather than cancellation. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#refuses the cancellation of the shipped shirts: rejected, must_return with shipment_handed_off (B9) |
| 2 | requestReturn (Orders module) | Authorize return with a packed manual-carrier incoming shipment. | CAP-COM-FUL-015 | Its two-unit parcel is addressed to the warehouse. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#authorizes the return with an RMA carrying a return_label shipment packed at the counter: the two shipped units in one parcel, to the warehouse, the label the clerk’s (B14) |
| 3 | receiveReturn | Record arrival of both authorized units. | CAP-COM-FUL-015 | The return becomes received without adding stock. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#records the receipt of both units against the RMA (the retry under the key answers it again): the document received, nothing on the shelf yet |
| 4 | inspectReturnReceipt | Inspect the received line. | CAP-COM-FUL-015 | Condition is retained and inspection states advance. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#inspects the line and moves the receipt to inspected and the return to inspecting |
| 5 | dispositionReturnReceipt | Restock one unit and scrap the other. | CAP-COM-FUL-015 | One unit returns to the shelf and the receipt becomes dispositioned. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#dispositions one unit restocked and one scrapped in one transaction: the shelf up one, the receipt dispositioned, the document completed with the memo and the refund for the two (B15, B11) |
| 6 | financial adjustment (Accounting commands) | Execute the return's credit memo and refund. | CAP-COM-FUL-007 | The document retains financial references and completes. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#dispositions one unit restocked and one scrapped in one transaction: the shelf up one, the receipt dispositioned, the document completed with the memo and the refund for the two (B15, B11) |
| Path | From step | Condition | Path taken | Outcome | Provenance |
|---|---|---|---|---|---|
| alternate | 2 | The return is withdrawn before receipt. | Cancel incoming shipment work and pull its parcel. | The workflow records no received goods. | test services-commerce:modules/shipping/tests/integration/services/returns/return-receiving.integration.spec.js#cancels the return label shipment (packed at the counter, no label bought yet) and pulls its parcel when the return is withdrawn |
| alternate | 5 | A returned unit needs quarantine. | Record its restricted stock treatment without restoring cost. | The unit is unavailable for sale. | test services-commerce:modules/shipping/tests/integration/services/returns/return-receiving.integration.spec.js#quarantines the damaged unit: return_restock then quarantine_in at the quarantine shelf, no cost restored, and the document completes with every unit back on the line |
| failure | 6 | The processor declines refund execution. | Retain adjustment failure for operations review. | Authorized retry resumes the refund step alone. | test services-commerce:modules/fulfillment/tests/integration/services/adjustments/adjustment-worker.integration.spec.js#resumes from the failed step alone on the retry: only the refund is sent again, and completes |
| failure | 3 | Receipt quantity exceeds return authority. | Reject receiving before creating the receipt. | No excess arrival record is stored. | test services-commerce:modules/shipping/tests/integration/services/returns/return-receiving.integration.spec.js#refuses more than the line has left authorized (receipt_exceeds_authorized), writing no receipt |
| Id | Statement | Provenance |
|---|---|---|
01 | Arrival alone adds no stock; disposition supplies the stock treatment. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#records the receipt of both units against the RMA (the retry under the key answers it again): the document received, nothing on the shelf yet |
02 | Restocking restores the returned unit's original cost. | test services-commerce:modules/shipping/tests/integration/services/returns/return-receiving.integration.spec.js#restocks the two units at the bin they shipped from: the return_restock movement naming the disposition, on hand up two, the two reliefs reversed at 1500 with the restore_cogs fact of 3000 |
03 | Completed return work retains its credit memo and refund references. | test services-commerce:modules/shipping/tests/e2e/post-purchase-shipping.e2e.spec.js#dispositions one unit restocked and one scrapped in one transaction: the shelf up one, the receipt dispositioned, the document completed with the memo and the refund for the two (B15, B11) |
End-to-end policy: required: Service end-to-end evidence connects return documents, physical handling and financial execution; the absence of receiving screens leaves browser proof open.