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JNY-COM-FUL-005Staff follow reversal enforcement and restored funds

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JNY-COM-FUL-005

Staff follow reversal enforcement and restored funds

Markdown
  • DocumentDraft
  • Product intentProposed
  • ImplementationObserved

KindJourneyProduct areaCommerceModuleFulfillment, Shipping and InventoryRevision1End-to-endOptional

Read atservices-commerce c8b66a98react-console baf6dae3

The Formal Contract

The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.

Goal
Track delivery consequences of chargebacks and restoration without rewriting the original sale's delivery outcome.
Screens
/console/{tenantId}/orders/operations

Steps

#SurfaceActionCapabilityExpectedProvenance
1commerce_obligation_workerStart with completed membership, seat and merchandise deliveries.CAP-COM-FUL-004Each original obligation retains completion.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#delivered the three fulfilments, the membership under the product policy that suspends on a reversal
2commerce_financial_facts (Accounting change events)Apply the relevant chargeback facts.CAP-COM-FUL-006Suspension and cancellation instructions dispatch while review remains with staff.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#answers succeeded for each event and enforces each: two dispatched (suspend, cancel_line), one for a person (review), the receipt saying so
3commerce_obligation_workerComplete the membership suspension instruction.CAP-COM-FUL-004Its enforcement completes beside the original delivery.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#suspends the membership in the participant with the enforcement id stored, the original obligation still completed, the enforcement completed
4/console/{tenantId}/orders/operationsInspect enforcement and informational findings.CAP-COM-FUL-008Staff can read seat review, merchandise follow-up and the order's reversal finding.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#leaves the seat’s enforcement for review and the T-shirt’s cancellation request with staff, with refund_without_cancellation once per order, on the operations routes
5commerce_financial_facts (funds restored)Apply the restored-funds event after the dispute is won.CAP-COM-FUL-006Supported membership restoration dispatches while unsupported merchandise restoration remains staff work.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#restores the membership through a dispatched restore and closes the suspension as restored; the T-shirt’s restore stays with staff (no restore declared)
6resolveEnforcementResolve the seat review with an explanation and result.CAP-COM-FUL-006The first authorized resolution closes review and invalid repetition or reader access fails.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#resolves the seat’s review on its route with the reason and the resolution, refusing a reader and a repeat

Alternate and Failure Paths

PathFrom stepConditionPath takenOutcomeProvenance
alternate2Accounting replays the chargeback batch.Reuse enforcement identity for the already applied event.The batch creates no duplicate enforcement.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#enforces nothing twice when the batch is redelivered
failure5The application declares no restoration operation.Retain restoration for a staff decision.The evidence establishes pending staff work, not a completed manual restoration.test
services-commerce:modules/fulfillment/tests/integration/services/enforcement/enforcement-handler.integration.spec.js#dispatches a restore for the suspended and the notified deliveries (the unlimited product declares one) and leaves the capacity product’s with staff

Assertions

IdStatementProvenance
01Enforcement progresses independently while original delivery obligations remain complete.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#suspends the membership in the participant with the enforcement id stored, the original obligation still completed, the enforcement completed
02Enforcement history retains the correlation supplied by Accounting.test
services-commerce:modules/fulfillment/tests/e2e/enforcement.e2e.spec.js#writes the enforcement on the order’s history, with Accounting’s correlation id
03An unexplained reversal creates one informational order finding.test
services-commerce:modules/fulfillment/tests/integration/services/enforcement/enforcement-handler.integration.spec.js#raises refund_without_cancellation once per delivered order, and the enforcement_created line on each history

End-to-end policy: optional: The service suite proves reversal and restoration behavior, while its queue-reading console step is shared with the recovery journey.

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