The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.
| # | Surface | Action | Capability | Expected | Provenance |
|---|---|---|---|---|---|
| 1 | /console/{tenantId}/crm/organizations/{id} | Launch Merge from the organization page with the duplicate. | CAP-CRM-DQ-010 | Both organizations enter the preview. | test |
| 2 | createMergePlan | Inspect the proposed result. | CAP-CRM-DQ-012 | The preview explains survivor ranking and the number of people affected. | test services-crm:modules/merges/tests/e2e/merges.e2e.spec.js#says how many of each record’s people the merge moves, in a sentence with no id in it |
| 3 | updateMergePlan | Choose the primary domain and a valid parent. | CAP-CRM-DQ-017 | Other domains remain alternate and cycle-producing parents are unavailable. | test |
| 4 | executeMergePlan | Confirm the reviewed organization combination. | CAP-CRM-DQ-016 | Background execution succeeds. | test services-crm:modules/merges/tests/e2e/merges.e2e.spec.js#runs the merge to the end |
| 5 | /console/{tenantId}/crm/organizations/{id} | Inspect the survivor's people. | CAP-CRM-DQ-017 | Affiliations move, equivalent stays combine and work links use the retained details. | test |
| 6 | getOrganization | Open the absorbed organization's prior link. | CAP-CRM-DQ-018 | The response identifies its survivor. | test services-crm:modules/merges/tests/e2e/merges.e2e.spec.js#answers 410 record_merged to a read of the id the merge took away, naming the survivor |
| Path | From step | Condition | Path taken | Outcome | Provenance |
|---|---|---|---|---|---|
| alternate | 2 | The plan moves a very large employee population. | Review its duration and editing-wait warning. | The administrator chooses a quiet time for execution. | test |
| failure | 2 | The planned employee movement exceeds 100,000. | Size validation blocks the plan. | The records remain unchanged. | unknown |
| failure | 2 | The caller can merge contacts but lacks organization authority. | The service denies the organization plan. | No merge changes occur. | test services-crm:modules/merges/tests/e2e/merges.e2e.spec.js#refuses the plan to a caller who may merge contacts but not organizations |
| Id | Statement | Provenance |
|---|---|---|
01 | All distinct participant domains remain on the surviving organization. | test services-crm:modules/merges/tests/e2e/merges.e2e.spec.js#keeps the organization that was chosen, with every domain the two held |
02 | Employees affiliated to the absorbed organization become affiliated to its survivor. | test services-crm:modules/merges/tests/e2e/merges.e2e.spec.js#moves the employee of the organization that went to the one that stayed |
End-to-end policy: required: Organization decisions cross hierarchy, employee links and long-running warnings that require a browser journey alongside backend checks.