The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.
| # | Surface | Action | Capability | Expected | Provenance |
|---|---|---|---|---|---|
| 1 | /console/{tenantId}/configuration/crm/regions | Open North’s drawer, disable Active and save. | CAP-CRM-REG-002 | The catalogue labels North inactive while current references remain. | test |
| 2 | /console/{tenantId}/configuration/crm/regions?tab=rules | Visit the saved policy tab. | CAP-CRM-REG-010 | Recalculation is requested and analysis warns of the inactive target. | observed |
| 3 | /console/{tenantId}/crm/contacts/new | Create a New York member covered by North’s rule. | CAP-CRM-REG-006 | The enabled rule still assigns inactive North. | test |
| 4 | /console/{tenantId}/configuration/crm/regions | Attempt to remove North. | CAP-CRM-REG-002 | Deletion is refused because dependencies remain. | test |
| 5 | /console/{tenantId}/configuration/crm/regions/assignmentRules; patchContact | Remove North’s rule and save, then clear contact references while enabling their overrides. | CAP-CRM-REG-009 | No remaining rule or contact in the test references North. | test |
| 6 | /console/{tenantId}/configuration/crm/regions | Delete the now unused North entry. | CAP-CRM-REG-002 | The catalogue no longer contains North. | test |
| Path | From step | Condition | Path taken | Outcome | Provenance |
|---|---|---|---|---|---|
| failure | 4 | The visitor lacks deletion authority. | The row menu withholds usable Delete. | The regional definition remains. | test react-console:components/regions/__tests__/regions-row-menu.test.tsx#the Regions row menu › does not let somebody who may manage regions but not delete them press Delete |
| Id | Statement | Provenance |
|---|---|---|
01 | A remaining reference prevents region removal. | test services-crm:modules/regions/tests/integration/db/regions.table.integration.spec.js#references › refuses to delete a region a contact is in, naming what uses it |
02 | Retirement preserves the existing record and policy references. | test |
End-to-end policy: optional: Service evidence covers reference refusals; browser checks add retirement display while inactive-target policy remains unresolved.