Alex views a contact in production and selects the sandbox. The destination is the sandbox contacts list, without the production record identity. Once access is established, the menu represents sandbox work. A later customer session starts at the sandbox home because that entry was remembered.
The Formal Contract
The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.
Goal
Inspect the corresponding list in a sandbox without carrying the original workspace’s record into it.
End-to-end policy: required: The existing mock browser test proves the record-to-list switch. Browser coverage is still needed for cache clearing, fresh authority and refused-transition recovery across the whole journey.