Prepare a workspace for customer use

Purpose

Rhythm staff prepare the association’s workspace and follow the work needed before customer use. A visible job connects the request, progress and recovery without requiring staff to keep the setup screen open.

How It Works

Staff begin in the HQ provisioning wizard and choose the customer and workspace details. They can include sender setup and a first administrator when establishing a customer. Submission opens a job page where staff inspect progress and any failure explanation. Participating services contribute their setup work and readiness responses. If setup fails, staff use the job information to choose recovery rather than submit a competing workspace request. A retry continues the retained setup. For a migration, staff separately open initial loading and run the required data work. Reset supports another import attempt while retaining workspace configuration. The activation action requires its own permission; the same person may hold both import and activation permissions. Business go-live remains a separate decision, and the missing import-completion check is recorded as debt.

Relationships

• Customer creation supplies the owning account for a new workspace.
• Invitation handling establishes the initial administrator.
• Staff-access reconciliation supplies standing access where applicable.
• The lifecycle module owns participant protocols; the data job engine and operations module provide import execution and job presentation.