A coordinator creates work for a colleague and checks its details in the drawer. Completion closes the fields and records the decision. When more work becomes necessary, reopening restores an editable task before its status is changed again. Cancellation then records that the work will no longer proceed. The related record’s timeline supplies the past or upcoming context, while stale actions remain conflicts.
The Formal Contract
The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.
Goal
Manage one work item to an attributable closing decision without losing newer changes.
End-to-end policy: required: The drawer, row actions and record timeline cross console and API behavior; browser coverage verifies that staff experience together.