The narrative above explains; the sections below are authoritative — the rules, scenarios and tests this document binds.
| # | Surface | Action | Capability | Expected | Provenance |
|---|---|---|---|---|---|
| 1 | /console/{tenantId}/crm/dataQuality | Open Data Quality and follow the waiting contact groups. | CAP-CRM-DQ-011 | The overview links its confidence counts to review work. | test |
| 2 | /console/{tenantId}/crm/dataQuality/duplicates/{objectType} | Choose confidence order, enter a surname prefix and apply an evidence filter. | CAP-CRM-DQ-007 | Matching groups appear with paging, record summaries and leading reasons. | test |
| 3 | /console/{tenantId}/crm/dataQuality/duplicates/{objectType}/groups/{groupId} | Inspect the four-record group and its evidence. | CAP-CRM-DQ-002 | Readable point contributions accompany masked matching values. | test |
| 4 | dismissDuplicateGroup | Submit Not Duplicates for the entire group with a note. | CAP-CRM-DQ-008 | The open pairs settle together and review moves to the next group. | test |
| 5 | restoreDuplicateGroupDismissal | Use the immediate Undo action. | CAP-CRM-DQ-008 | Pairs changed by that dismissal reopen while separately dismissed pairs retain their decisions. | test |
| 6 | /console/{tenantId}/crm/dataQuality/dismissed | Find a week-old pair in dismissed work, inspect its attribution and restore it. | CAP-CRM-DQ-008 | The pair returns to open review without the former note. | test |
| 7 | listDuplicateGroups | Observe a later shared mobile value on two dismissed contacts. | CAP-CRM-DQ-001 | Their suggestion reopens with the new evidence explained. | test |
| Path | From step | Condition | Path taken | Outcome | Provenance |
|---|---|---|---|---|---|
| alternate | 4 | One group member represents a different person. | Remove that member from the displayed group. | Its connections are dismissed while the other records remain open. | test |
| alternate | 4 | Another reviewer has just dismissed the group. | Read the idempotent dismissal response and attribution. | The existing decision remains and the response supplies the resulting group identity. | test |
| failure | 4 | The caller has duplicate-read authority without review authority. | The console omits actions and direct decision requests fail. | Review decisions remain unchanged. | test |
| Id | Statement | Provenance |
|---|---|---|
01 | Group dismissal removes the open entry and presents its attribution and note in dismissed work. | test services-crm:modules/duplicates/tests/e2e/duplicate-groups.e2e.spec.js#answers the dismissed group the decision leaves, with every pair of it dismissed |
02 | Name-only changes and re-checking do not independently undo dismissal, while newly shared mobile evidence can reopen it. | test |
03 | Repeated group dismissal preserves the first decision and returns its reviewer attribution. | test services-crm:modules/duplicates/tests/e2e/duplicate-groups.e2e.spec.js#says on each pair of the second answer that it was already dismissed, with the earlier note |
End-to-end policy: required: Queue navigation, permissions and undo must be exercised through the browser as well as the decision API.