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FAS-PFM-ELG-05Personal Attention: Feature Acceptance Suite

Markdown

FAS-PFM-ELG-05

Personal Attention: Feature Acceptance Suite

Markdown
  • DocumentProposed
  • Product intentProposed

Product areaPlatformModuleEligibility, Responsibilities and AttentionRevision2

Read atservices-platform ad3f6a65react-console baf6dae3

Scenarios

5 scenarios proving FEAT-PFM-ELG-05 as a whole.

01 Follow a source condition through personal attention behaviour proposed
Exercises
CAP-PFM-ELG-016 CAP-PFM-ELG-017 CAP-PFM-ELG-018
Relies on
ATS-PFM-ELG-016-11 ATS-PFM-ELG-017-09 ATS-PFM-ELG-018-02
Preconditions
A source process opens a condition for a responsibility holder.
Steps
Open Home, inspect why the item reaches the holder and acknowledge it without completing source work.
Expected
The condition remains actionable with its explanation while its personal unread contribution ends.
Data
Run-owned workspace records, separate caller grants and a controlled clock for time-dependent checks.
Source
ATS-PFM-ELG-016-11,ATS-PFM-ELG-017-09,ATS-PFM-ELG-018-02
02 Resolve work for all audiences while preserving responses interaction proposed
Exercises
CAP-PFM-ELG-016 CAP-PFM-ELG-017 CAP-PFM-ELG-018
Relies on
ATS-PFM-ELG-016-05 ATS-PFM-ELG-017-03 ATS-PFM-ELG-018-05
Preconditions
An advisory reaches two people and one has dismissed it.
Steps
Resolve at source, repeat resolution and republish the recurring condition under the same key.
Expected
The closed occurrence disappears for both people and the new occurrence has separate personal response state.
Data
Run-owned workspace records, separate caller grants and a controlled clock for time-dependent checks.
Source
ATS-PFM-ELG-016-05,ATS-PFM-ELG-017-03,ATS-PFM-ELG-018-05
03 Restore snoozed visibility without losing acknowledgement lifecycle proposed
Exercises
CAP-PFM-ELG-016 CAP-PFM-ELG-017 CAP-PFM-ELG-018
Relies on
ATS-PFM-ELG-016-08 ATS-PFM-ELG-017-06 ATS-PFM-ELG-018-06
Preconditions
An acknowledged open condition can be snoozed.
Steps
Snooze it, inspect ordinary and snoozed lists, advance time or end snooze and inspect again.
Expected
The occurrence returns visibly acknowledged unless source closure has ended it.
Data
Run-owned workspace records, separate caller grants and a controlled clock for time-dependent checks.
Source
ATS-PFM-ELG-016-08,ATS-PFM-ELG-017-06,ATS-PFM-ELG-018-06
04 Separate audience, record and action authority permissionnegative proposed
Exercises
CAP-PFM-ELG-016 CAP-PFM-ELG-017 CAP-PFM-ELG-018
Relies on
ATS-PFM-ELG-016-03 ATS-PFM-ELG-017-10 ATS-PFM-ELG-017-11 ATS-PFM-ELG-018-01
Preconditions
A holder can see attention but lacks the declared record action permission; another person is outside its audience.
Steps
Read details and record attention, attempt the record action, then attempt a personal response as the outsider.
Expected
Visibility does not grant record actions and an outsider cannot respond to the occurrence.
Data
Run-owned workspace records, separate caller grants and a controlled clock for time-dependent checks.
Source
ATS-PFM-ELG-016-03,ATS-PFM-ELG-017-10,ATS-PFM-ELG-017-11,ATS-PFM-ELG-018-01
05 Retain escalation when providers refresh a condition regressionnegative proposed
Exercises
CAP-PFM-ELG-016 CAP-PFM-ELG-017 CAP-PFM-ELG-019
Relies on
ATS-PFM-ELG-016-05 ATS-PFM-ELG-017-02 ATS-PFM-ELG-019-02
Preconditions
An overdue occurrence has already gained its escalation audience.
Steps
Refresh the provider key, sweep again and inspect all matching viewers and the escalation audit.
Expected
The same occurrence retains its escalation audience and no second escalation event is added.
Data
Run-owned workspace records, separate caller grants and a controlled clock for time-dependent checks.
Source
ATS-PFM-ELG-016-05,ATS-PFM-ELG-017-02,ATS-PFM-ELG-019-02

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